A cursory look at the website of this debt settlement company shows a positive, up-beat company with lots of accolades and even video testimonials from clients. This is very impressive, but could be just a cover for a poorly run company.

Two reasons to be cautious when dealing with them are the high number of complaints filed with the BBB: 1,687. And, the fact that several states have or are in the process of bringing lawsuits against this company because of their business practices is cause for concern.

Quick facts about Credit Solutions of America:

Founded in: March 2003

Years in Business: 6

Number of employees: 950

BBB Rating: F

BBB complaints: 1,687

Free Information: Yes, call their toll-free number or fill out the form on their website.

Escrow or Payment Plan Available: You must contact this debt settlement company for more information on this because they do not say a lot about it other than their program “lowers your bills dramatically.”

Source of Funds: Payments from clients accounts.

Fee Structure: 15% of the debt brought to the program and payable over 17 months. There is also a setup fee of 5% based on the total amount of debt and this is payable the first three months of the program.

Avg Settlement: Not disclosed.

Refund Policy: Not disclosed.

About the Company

Being one of the oldest, at least you know that you are not dealing with someone who just started yesterday and lacks experience when it comes to customer satisfaction. They require that you have at least $7,500 in unsecured debt before they will take you as a client.

Beginning the Process

Call their toll-free number or fill out the inquiry form on their website.

Types of Debt Serviced

Unsecured.

Worth Noting

This company says all of the right things on their website and has an impressive testimonials page that features videos from satisfied customers. Do not be deceived by the glitz and glamor, however.

Program Caution and Your Responsibilities

Make sure you get full disclosure in the form of written documents that shows what they can do for you and what your responsibilities are as a client.

Other Information

Sometimes there are logical explanations for government or other legal actions against a company, but the fact that there are over 1,600 complaints and legal action from government bodies, tells us to be vigilant and check this company out from top to bottom to make sure it is right for you.