Very light on features and options, New Beginnings does not endear themselves to someone who is looking for even basic details on their program.Their presence on the web appears to be more cosmetic and vague than anything.Even third-party reviews do not have much to say about them since there is scant little information offered about their program.

Quick facts about New Beginnings Debt Settlement / Fidelity Reserves Corporation:

Founded in:  January 2006

Years in Business: 3

Number of employees: Not disclosed

BBB Rating: B-

BBB complaints:18 in the last 36 months

Free Information: Available by visiting their website and/or calling their toll-free number.

Escrow or Payment Plan Available: Not disclosed

Source of Funds: Monthly payments.

Fee Structure: Not given.

Avg Settlement: Not disclosed

Refund Policy: Not disclosed.

About the Company

Located in Juniper, Florida, they have come into this industry when a lot of other businesses have decided to enter the market as well.They have two trade memberships (TASC and IAPDA) and an accreditation from the Center for Financial Certifications.

Beginning the Process

Looking for the “contact us” link is a difficult process. It is placed in an obscure place at the top right hand corner of their website.

Types of Debt Serviced

Not disclosed, but assumed unsecured.

Worth Noting: There is nothing worth noting about this company. Its “plain Jane” approach causes you to ask questions that should otherwise be answered right on their website.Maybe there are reasons for this, but a website that is devoid of proper information is as worthless as a screen door would be on a submarine. This is especially true since competitors websites are chock full of details and have a much more sincere feel to them. Because of this, it is easy to just close the website and move on to a better one.

Program Caution and Your Responsibilities

You would be wise to contact them via phone rather than online web form signup. Be very careful and ask a lot of questions about their fees and how they are administered since there is nothing about that on their site.

Will Debt Collectors Still Call?

Yes, but they work with you to get them to stop.

Other Information

The BBB gives them a B- rating even with the 18 complaints on them in the last 36 months. This is because the BBB states that New Beginnings Debt Settlement addressed the complaints in a manner consistent with a business that is concerned about treating their customers right. Even though most of these complaints were about agreeing to perform according to their contract, it is easy to give them a pass since they have been good at responding.