New Horizons Debt Relief offers to settle your unsecured debt with your creditors for only a 10% fee on your total indebtedness that is placed into the program.  This is good in keeping costs low, but how do they do when it comes to servicing their customers?

They state that they help those who are at a point in their lives where they are ready to take control of their debt and eliminate it.  Then they go on to say that they train their customers how to organize their finances in order to be responsible with money in the future.

Quick facts about New Horizons Debt Relief:

Founded in:  May 2006

Years in Business: 3

Number of employees: Unknown

BBB Rating:  F

BBB complaints:  16 in the last 36 months

Free Information:  Free no obligation consultation via phone.  Sign up on their website or call their toll-free number

Escrow or Payment Plan Available:  Not disclosed.

Source of Funds:  Customer payments

Fee Structure:  10% of total unsecured indebtedness.

Avg Settlement:  Not disclosed.

Refund Policy:  Not disclosed.

About the Company

New Horizons Debt Relief has come onto the scene in the last three years like most of the others have done.  Their website has all of the standard statements about their intentions for helping those who are in debt to get out with their program.

Beginning the Process

With a phone call to their toll-free number or by filling out a form on their website so in order for them to contact you.

Types of Debt Serviced

Mostly the unsecured credit card type

Term Guarantee

None given

Worth Noting

This company has 16 complaints in the last 36 months which is a red flag to anyone who is considering doing business with them.  Also, the BBB gives them an “F” rating for failing to handle customer complaints.  The one good thing that can be said is that they can be credited with at least giving refunds in the case of those consumer complaints.

Program Caution and Your Responsibilities

Ask about their missing details and know what your responsibilities are when contacting them.

Will Debt Collectors Still Call? 

They state that collectors may still call until the debts are all settled.

Other Information

Another debt settlement company that is not worth pursuing.  They attempt to talk with a measure of realism that helps put a reader at ease, but it falls short when the number of BBB complaints is too out of line for a legitimate company in this industry.

One final blow comes in the form of a complaint from a person who was instructed by a New Horizons Debt Relief counselor to put the $2,000 set up fee on to a charge card.

Stay away from this company.