When a debt settlement company has website pages that contain important and critical information about their services and those pages are disabled, then the red flags immediately begin to wave. Such is the case with Superior Debt Solutions. Their website only has two pages that work: the home page and the “contact” page. You cannot get to the pages that give out information about them as a company, or a free review or even FAQ that gives information about how they handle your account as a client.

Quick facts about Superior Debt Solutions:

Founded in: October 2004

Years in Business: 4

Number of employees: Not disclosed.

BBB Rating: F

BBB complaints: 13 in the last 36 months in these categories: refund issues, contract performance, living up to the terms of the agreement, and five unanswered complaints.

Free Information: You will find very little information on their website but their toll-free number is listed on their “contact” web page. Also, there are a few email addresses that you can use to send inquiries for additional information about their services.

Escrow or Payment Plan Available: Not disclosed.

Source of Funds: Not disclosed.

Fee Structure: 15% of the amount of debt entered into their program. No other fees were given. A minimum of $10,000 of debt is required to get into the program.

Avg Settlement: Not disclosed.

Refund Policy: None given.

About the Company

Superior Debt Solutions is located in Aliso Viejo, California and has been in business for over 4 years.

Beginning the Process

Call their toll-free number or send them an email.

Types of Debt Serviced

Not disclosed.

Worth Noting

This company has a government action against them in the state of Illinois and they were ordered to pay a fine of $120,000 as well as cease operations in that state. Illinois has a law against any consumers’ contract that requires a fee payment equal to 15% of the debt.

Program Caution and Your Responsibilities

Be very careful and use this information as a guide to keep you out of serious trouble.

Will Debt Collectors Still Call?

Not discussed.

Other Information

This company has severely restricted the information available to those who want to find out more about them via the Internet. Whether this is related to the state of Illinois legal action or not is pure speculation. Still, caution is recommended if you choose to do business with them. Get everything in writing and be sure to read any and all information that they supply to you. Also, ask about the ruling against them if and when you call their toll-free number. You might be surprised at the answer.